Timur Sirghi

Front-desk loss calculator

Enter one month of figures to see the conversion at every stage, where the clinic loses the most patients and what that means in money. It runs in your browser and sends nothing.

Your clinic’s figures for one month

All calls (missed ones included), messenger and social media messages, website requests in a month.

How many got a reply: the call was answered or returned, the message was answered.

How many booked a consultation or treatment.

How many came to the appointment.

How many paid for treatment or a service.

The average amount one patient pays, in euros.

Result

Fill in every field — the result appears here.

Questions and answers

How is conversion calculated?

Each stage is divided by the previous one: got a reply / enquiries, booked / got a reply, and so on. Overall conversion = paid / enquiries. Revenue = paid × average check.

What does “missed versus targets” mean?

The calculator runs your enquiries through a funnel where every stage performs at least at its target (stages already above target stay as they are) and compares the number of paying patients with yours. The difference × average check is the money the clinic does not receive. If no targets are set, the calculator shows your actual figures only.

Where do I get the figures?

From your call log or telephony, messengers, CRM or appointment book for the last full month. Count every enquiry, including missed calls and unanswered messages — that is usually where most patients are lost.

Where does my data go?

Nowhere: the calculation runs in your browser. The figures and your email are stored only if you ask for the PDF — to send it and answer your questions. Details are in the privacy policy.

How is this different from an audit?

The calculator shows at which stage patients are lost. An audit answers why: how calls and messages are answered, how fast they are returned, what is said and where the patient changes their mind.

Free express check

I’ll show you where your clinic loses patients

Leave your phone number — I’ll message you on WhatsApp or call. The express check is free and comes with no obligation.

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Request a free check

At least 7 digits; with the country code if the number isn’t Moldovan.